| Our
Goals |
What we do to reach them |
| Outstanding
service |
- Deploy
equipment from leading manufacturers.
- Purchase
Internet connections from top providers.
- House
servers in world-class data centers.
- Monitor
service 24x7.
|
| Excellent
customer support |
- Be
"easy to do business with". Respect the
value of customers' time.
- Be
friendly and professional.
- Be
flexible in creating service bundles to match customer
needs.
- Minimize
paperwork.
- Take
the extra step to help customers.
|
| Supporting
the community |
- Use
local contractors when we can.
- Participate
in educational activities that promote responsible
Internet use and high-speed Internet access.
- Offer
discounts to charities and non-profits.
|
| Supporting
the environment |
- Minimize
use of paper and use recycled paper when we can.
- Reduce,
Reuse and Recycle.
|
